Shipping & Returns

Shipping

All standard orders within Australia will be delivered within approximately 3-5 business days (please allow longer for some regional areas).  Parcels are sent via Australia Post with full tracking details available. Express Post within Australia is also available in checkout, with delivery times around 24-48 hours.

International parcels are also sent through Australia Post, with tracking available. The normal turnaround delivery timeframe for international orders is approximately 2-3 weeks, depending on your location. Expedited International delivery is also available in checkout if you require your order urgently.

If applicable, customs fees are the responsibility of the customer.

Returns

At Princess & the Pea Props we take great pride in our products and thoroughly inspect each item before it is shipped. However, if you are not completely satisfied with your purchase, you can send it back to us within 1 week of your order being received for a store credit provided it is unused.  If you need to return an item, please contact us via the contact form on our website, or via email:

hello@princessandthepeaprops.com.au

Please note, exchanges are not available. Shipping charges cannot be refunded, and return postage costs are the responsibility of the customer (with the exception of faulty goods).